American Ratings Corporation:
Our mission is to define excellence and identify for consumers the highest quality local companies. The three founders, Jim Stein, Greg Louie and Guy Sherman have decades of experience rating and certifying local service and professional firms on behalf of consumers. Our CEO, Jim Stein founded and managed for ten years the nation's pioneering local rating company. Our entire team is dedicated to ensuring you have confidence in the companies you choose.
We are totally committed to performing all ratings and ongoing certification work with the highest integrity and accuracy. We believe:
• You the consumer have the right to know which companies are truly performing at the highest level of quality.
• The highest quality companies should be rewarded for their ongoing performance through public recognition.
• Companies should be held accountable for their performance, one customer at a time.
We do not allow an unlimited number of companies to earn Diamond Certification and be presented in Diamond Certified listings. In fact, only a handful of companies can qualify in most industries, and these we monitor on an ongoing basis to assure you that they maintain high standard of customer performance. And, or course we stand behind each Diamond Certified company with our own guarantee.
D & D Plumbing Heating and Cooling
Certification Number: 1451
Certification Date: November 26, 2008
The Diamond Certified Money-Back Guarantee:
If you used a Diamond Certified Company, were not satisfied and tried unsuccessfully to resolve the dispute, please contact us at (800) 738-1138. We'll contact the company on your behalf and work to mediate a solution. If we are unable to get a fair resolution and we determine that the company was at fault, we will refund to you up to the purchase price with a maximum limit of $1,000. For a complete description of our guarantee and mediation process, please go to our WEBSITE or call us.
Jim Stein
Founder and Chief Executive Officer
Amerian Ratings Corporation
